Client: Windows 11, version 22H2 Windows 10, version 22H2 Windows 11, version 21H2.
Next steps: Microsoft is working with device manufacturers (OEMs) and driver partners to resolve this issue with a driver update and will provide more information when it is available. An updated driver should restore full camera functionality and the workaround should not need to be undone. Note: This workaround might disable some features of the camera or lower the image quality but should allow the camera to function until the issue is resolved by the device manufacturer with an updated camera driver.
The integrated camera should now function as expected.
Restart any app which uses the camera or restart your Windows device.
Copy and paste the following command and run the command by pressing Enter: reg add "HKLM\SYSTEM\CurrentControlSet\Control\Qualcomm\Camera" /v EnableQCOMFD /t REG_DWORD /d 0 /f.
Select the Start button and type cmd, then right click or long press on Command Prompt and select Run as administrator.
Microsoft cannot guarantee that these problems can be solved. These problems might require that you reinstall the operating system. Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. Important: You should apply this workaround only on devices experiencing this issue. To mitigate this issue on managed devices where troubleshooters are disabled by your organization or if you want the mitigation before the troubleshooter has run automatically, use the following steps to disable the affected feature of the camera driver. To check if the troubleshooter has been applied, look for the following in troubleshooter history:Īutomatically change system settings to fix a problem on your device For more information about troubleshooting, see keep your device running smoothly with recommended troubleshooting. Troubleshooters are applied automatically and can't be run manually. Workaround: Microsoft is deploying a critical troubleshooter to mitigate this issue on most affected Windows devices. Note: This issue does not affect USB cameras or webcams, even when attached to an affected Windows devices. Affected devices use these processors: Qualcomm 8cx Gen 1, Qualcomm 8cx Gen 2, Microsoft SQ1, and Microsoft SQ2. When encountering this issue, you might receive an “0xA00F4271 (0x80004005)” error when attempting to use the Camera app. Windows devices using certain Arm-based processors might have issues using integrated cameras starting on May 23, 2023. Integrated camera might not work as expected on some Arm-based devices
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